Manage Returns – DezignerBuy


Return & Refund Policy

Effective Date: [Insert Date]

Website: https://dezignerbuy.com/

At DezignerBuy, we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, please review our return and refund policy below.

1. Return Eligibility

You may request a return if:

  • The item was delivered damaged or defective
  • You received the wrong product
  • The product has a manufacturing defect

To be eligible for a return:

  • The request must be made within 48 hours of delivery
  • The item must be unused, unwashed, and in original condition
  • All original tags and packaging must be intact

2. Non-Returnable Items

  • Items that have been used, washed, or altered
  • Products without original tags or packaging
  • Clearance or final sale items (if applicable)

3. How to Request a Return

  1. Email us at support@dezignerbuy.com
  2. Include your order number
  3. Attach clear photos of the product (if damaged/incorrect)
  4. Our team will review your request within 24–48 business hours

Once approved, we will provide further instructions for the return process.

4. Refund Process

  • Refunds are processed after the returned item is received and inspected.
  • Approved refunds will be credited to the original payment method.
  • Please allow 5–10 business days for the refund to reflect in your account.

5. Exchange Policy

We may offer exchanges for eligible products, subject to availability. If the requested item is not available, a refund will be processed instead.

6. Return Shipping

  • If the return is due to our error (wrong/damaged product), we will arrange return pickup or reimburse shipping charges.
  • If the return is due to customer preference (size change, etc.), return shipping charges may apply.

7. Order Cancellation

Orders can be cancelled only before they are shipped. Once shipped, cancellation is not possible and the return policy will apply.

8. Contact Us

If you have any questions about returns or refunds, please contact us:

DezignerBuy
Website: https://dezignerbuy.com/
Email: support@dezignerbuy.com